FORMS OF PAYMENT AND SHIPPING

SHIPMENTS

Once you complete the purchase process on our website, we will prepare your package for shipment, each of our accessories is packed and shipped with great care. We have the following shipping options available:

CONSIDERATIONS

• Business days are Monday through Friday from 00:01 a.m. to 11:59 p.m. Saturdays and Sundays are not considered business days.
• In express shipments, if your order is placed before 12:00 pm (noon) it will be sent the same day, if your order is placed after the indicated time, it will be sent until the next business day.
• Shipments depend on our parcel providers, who in some cases do not have express shipping to all locations. If your order is the case, a person from our staff will contact you to notify you and give you the option to switch to regular shipping. .
• Shipping times may vary depending on your location and the parcel company, you can follow the route of your package by consulting the guide that we will send you to your email.
• Once the package is collected, the merchandise is the responsibility of the parcel provider, if you have questions about the trajectory of your package, you should contact them.
• In the event that any of the accessories arrives in poor condition, you can carry out a return process following the steps indicated in our RETURN POLICY . If you have any questions about your order, write to us at contact@aurummexico.com .

PAYMENT METHODS

Payment in our online store:
We want to offer you a quick and easy shopping experience, so we accept different payment methods such as:

• PayPal
• Connect
• Visa
• MasterCard
• amexpress
• Transfer/ Deposit
• Payment in OXXO

Payment can be made in the checkout process, where you can also verify the amount to be paid, the products ordered, and confirm your Payment.

PAYMENT POLICIES

AURUM JEWELRY MEXICO will send you confirmation of your purchase via email. AURUM JEWELRY MEXICO reserves the right to request official documents from its clients, as a means of validation of the product acquisition process through the Site.

The order number assigned when making a transaction on the Site does not imply acceptance of the transaction. If you have a problem with your order, you will be notified by email or by phone.

BILLING

If you want to bill your purchase at AURUM JEWELRY MEXICO, it is possible.

It is only necessary to send us an email to contacto@aurummexico.com with your tax information and your purchase #* and that's it, we will send you your invoice as soon as we process it in our system.

 

 * Purchase # : It is the purchase number that arrives in your email when making a purchase with AURUM JEWELRY MEXICO, or you can also see it in "My Purchases" in your account on our website.