Once you complete the purchase process on our website, we will prepare your package for shipment, each of our accessories is packed and shipped with great care. We have the following shipping options available:
Express shipping - (Within Mexico) - *Saturday and Sunday are not considered business days.
2 to 4 business days
Local - Pick up in store.
1-2 business days. * Subject to availability
Free of charge
- In purchases over $500.00 MN local shipping is free (Irapuato, León and Guanajuato)
- Business days are Monday through Friday from 00:01 a.m. to 11:59 p.m. Saturdays and Sundays are not considered business days.
- In express shipments, if your order is placed before 12:00 pm (noon) it will be sent the same day, if your order is placed after the indicated time, it will be sent until the next business day.
- Shipments depend on our parcel providers, who in some cases do not have express shipping to all locations. If your order is the case, a person from our staff will contact you to notify you and give you the option to switch to regular shipping. .
- Shipping times may vary depending on your location and the parcel company, you can follow the route of your package by consulting the guide that we will send you to your email.
- Once the package is collected, the merchandise is the responsibility of the parcel provider, if you have questions about the trajectory of your package, you should contact them.
- In the event that any of the accessories arrives in poor condition, you can carry out a return process following the steps indicated in our RETURN POLICY . If you have any questions about your order, write to us at firstname.lastname@example.org .
Payment in our online store:
We want to offer you a quick and easy shopping experience, so we accept different payment methods such as:
- Transfer/ Deposit
- Payment in OXXO
Payment can be made in the checkout process, where you can also verify the amount to be paid, the products ordered, and confirm your Payment.
AURUM JEWELRY MEXICO will send you confirmation of your purchase via email. AURUM JEWELRY MEXICO reserves the right to request official documents from its clients, as a means of validation of the product acquisition process through the Site.
The order number assigned when making a transaction on the Site does not imply acceptance of the transaction. If you have a problem with your order, you will be notified by email or by phone.
If you want to bill your purchase at AURUM JEWELRY MEXICO, it is possible.
It is only necessary to send us an email to email@example.com with your tax information and your order #* and that's it, we will send you your invoice as soon as we process it in our system.
* Order # : It is the order number that arrives in your email when making a purchase with AURUM JEWELRY MEXICO, or you can also see it in "My Orders" in your account on our website.